What information can be found in this Policy?
A bettingexpert user (‘you’) may share information and opinions on sport matches, search for tips, compete to be the most successful tipster on sport matches, check the match statistics, get reviews of bookmakers and information about free bets (‘services’). More information about our services is available in our
Better Collective A/S,
1253 Copenhagen K (Hovedstaden)
2. Data Controller and Data Subjects
3. Types of Data and Reasons for Processing
We may process various categories of your personal data in order to provide our services to you, improve your experience with our services, further develop our services and to secure and maintain regular functionality of bettingexpert. More information about the types of data that we process, as well as the purposes for processing these types of data can be found below.
3.1 Identification data
Personal Identifiable Information (PII) – When you create your account on bettingexpert we process your email address, username, display name and the ID that is assigned by our system. We may also process your first name, last name, address, phone and mobile phone number if you choose to add them to your profile. Finally, in certain circumstances, you may be asked to send to us a copy of your government issued ID (e.g. passport) so that we can verify your identity. Also, we may ask you for your residential address in order to send you a prize in goods.
Your PII is processed so that we are able to distinguish you from other registered users on bettingexpert. Your email address is used so that we can communicate with you regarding any changes to your account or our services, as well as to send you newsletters and push notifications upon your consent.
It is your choice whether you decide to reveal your real forename, surname, address, phone and mobile phone number. This information may contribute to the personalisation of your user account and development of your communication channels with us. If you win one of our competitions and are entitled to a prize, you will be asked to send your forename, surname, phone number and a copy of your ID so that we are able to verify your identity and transfer the prize to you
Electronic identification data – When you log in to bettingexpert we process the IP address of the device you use, the type and version of browser and operating system you use, as well as the time of logging in. If you are logging in via social networks, they will generate ‘social tokens’ that act as your authentication data that we process whenever you want to login to bettingexpert via social networks.
If you log in via social networks, we do not use any information available on your social network accounts and profiles. If you decide to login via your social network account, social network tokens will be generated and then used solely for authentication purposes.
3.2 Special financial data
Financial identification data – We will process your financial identification data (such as Skrill/Payal account, IBAN, SWIFT, your bank details) if you win a cash prize on the events organized by us. We need this data in order to transfer the prize to you.
Images – You can choose to upload a profile picture on to your account. It can be a photo of you, or any other picture that you wish to be linked to your account. We may store your profile picture to allow personalisation of your profile on our website.
3.4 Private habits and interests
Tips – Some of your interactions with our website require public use of information, namely when you post a tip. When you post a tip we have to process information about your tip such as the date and time of the tip, the event that the tip relates to, tip language and your comments that clarify the tip.
We also create statistics about the success of your tipping activities and process information necessary to carry out competition among tipsters (e.g. to confirm which tipster has the highest level of successful predictions).
Information that we process about tips that you post is necessary for the creation of tips and making them available for users and visitors of bettingexpert. The statistics that we create about the success of tipping activities are necessary to carry out transparent and fair competitions among tipsters.
Preferences – We process information about tipsters you follow on bettingexpert, as well as information about your interests, such as your preferred content on bettingexpert and the services you use.
We may also process information that you complete in the ‘About Me’ section of your profile, which includes a description of yourself, as well as your interests and information about your social network accounts.
Information about your followers and tipsters that you follow is available to all bettingexpert users and visitors. We strongly support the value of transparency and for that reason we consider that each tipster, potential tipster or just a visitor should have the opportunity to gauge the success and reliability of each tipster. Tipsters can also share their knowledge with other people.
5. How we protect your data
We do not collect or retain your personal data longer than is necessary for the purposes explained above.
We use technical and organisational measures in accordance with good industry practice to ensure appropriate security of your personal data against accidental or unlawful loss, alteration, theft, unauthorised disclosure or access, unauthorised use and against all other unlawful forms of processing.
6. Your rights
You have the right to be provided with certain pieces of information about the processing of your data and your relation with us. This includes our identity and contact details, the reasons or purposes for processing your personal data, the legal basis for doing so, recipients of that data (especially if they reside in third countries) and other relevant information that is necessary to ensure the fair and transparent processing of your personal data.
6.1 Right of access
You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed information about the processing of your data and your rights and where applicable to request access to the data.
6.2 Right to rectification
You have the right to ask us to delete inaccurate personal data concerning you. Taking into account the purposes of the data processing, you have the right to have incomplete personal data completed and inaccurate data to be corrected.
6.3 Right to erasure (Right to be forgotten)
In limited circumstances you have the right to request that we erase the information we hold about you. These are as follows:
- Where the data is no longer needed for the purposes it was collected
- Where you have withdrawn consent for the processing of your data and there is no other lawful basis on which we can continue to process your data
- Where you objected to the processing and there are no overriding legitimate grounds to continue
- Where the data has been unlawfully processed
- Where the data has to be erased for the purpose of the compliance with a legal obligation.
We will be exempt from this obligation if it is impossible to comply with or would require disproportionate effort to prove.
6.4 Right to restrict processing
You have the right to seek the restriction of the processing of your personal data in the following circumstances:
- If the accuracy of the data is contested,processing may be restricted for the period necessary to allow us to verify its’ accuracy
- The processing is unlawful and you request restriction instead of erasure
- We no longer need the data for the purposes it was collected, but data is still needed in connection with establishing, exercising and defending legal rights.
- If you objected to the processing of your personal data while awaiting verification on whether our legitimate interests for processing your data overrides the interest of your fundamental rights and freedoms.
6.5 Right to object to the processing of your data
At any time you have the right to object to our processing of your data (including profiling) on grounds relating to your particular situation. Upon your objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for continuing the processing which override interests of your fundamental freedoms and rights, or if further processing is necessary for the establishment, exercise or defence of legal claims.
6.6 Right Not to Be the Subject of Automated Decision Making
You have the right to object to our processing of your data for automated decision making, including profiling, where such processing produces legal effects concerning you or similarly significantly affects you. Upon your legitimate objection, your personal data will no longer be processed for automated decision making. You also have the right to request human intervention in relation to automated decision making about you.
6.7 Right to data portability
Under certain circumstances you have right to receive your personal data which you have provided to us in a structured, commonly used and machine-readable format (i.e. in digital form). You have the right to request the transmission of those data to another entity without hindrance from us, if such transmission is technically feasible.
6.8 Right to withdraw consent
We rely on your consent to send you emails with newsletters and push notifications that contain the hottest tips and latest offers from bookmakers that we are partnered with. You can withdraw your consent at any time without giving any reason to us and without any charge to you.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its’ withdrawal. After the consent is withdrawn we will not be able to share the latest tips, news and offers with you.
6.9 How to Opt-out
To opt-out from receiving newsletter emails from us, you should:
- Click on the unsubscribe link available at the bottom of any email that you have received or
- Unsubscribe from the preference center page
You can turn off push notifications through your browser settings. Please visit this website for detailed instructions on how to opt-out of Web Push.
6.10 Right to lodge a complaint
If you feel that your personal data rights have been breached, you have the right to lodge a complaint with your local data protection authority. The relevant data protection authority in EU Member States may be determined either by your place of habitual residence, or the place where the alleged infringement emerged.
As we are established in Denmark you may choose to contact the Danish Data Protection Agency.
6.11 How to Exercise Your Rights
7. Data Retention
We will store your data in the database even if you delete your account. In this case your profile data will not be publicly displayed. Tips that you have previously posted will stay publicly accessible due to the fact that we hold intellectual property rights over them. However, the remaining tips will be depersonalised which means that it is impossible to link any of these tips with your personal data.
If you would like your personal data to be deleted from our systems, you can send an erasure request by using the process described in the section above.
8. Who your personal data can be shared with
We may share your data with third parties. The third parties are categorised as follows:
- Members of the Better Collective Group (the BC Group) which includes Better Collective A/S and its’ subsidiaries. Please be aware that we determine the purpose and means of the processing of your data, as well as deciding which of your data is going to be processed by other members of the BC Group. More information about the members of the BC Group is available here.
- Entities who help us to regularly provide and further develop our services (e.g. analytics, maintenance, marketing and development). They are allowed to process your information as reasonably necessary in order to perform delegated tasks. Please be aware that only we determine the purpose and means of the processing of your data, as well as deciding which of your data is going to be processed to perform delegated tasks.
- Public authorities and law enforcement agencies when we are legally required or permitted to do so.
9. Transfer of your data to third countries
We may transfer your personal data outside of the European Economic Area in order to provide our services on regular basis and/or to develop our services further. We take all measures in relation to the recipients of your personal data to ensure an adequate level of protection and appropriate safeguards, as defined by the applicable data protection law and particularly GDPR, are implemented.
Your personal data may be transferred to a recipient based in a country that the European Commission considers to have an adequate level of data protection. You may find out more about countries with an adequate level of protection here.
If your data is transferred to a recipient based in the US, we aim to transfer your data in the way set out by the Privacy Shield mechanism. More information about the Privacy Shield mechanism is available here.
We will conclude Data Protection Agreements with recipients of your data where necessary. These will include Standard Contractual Clauses issued by the European Commission that would obligate the data recipient to provide an adequate level of protection and implement appropriate safeguards as defined by the applicable data protection law, and particularly GDPR, with regard to the processing your personal data.