Better Collective A/S,
Sankt Annæ Plads 28, 1250 Kobenhavn K,
Denmark (DK)
Phone: +45-29919965
Email: [email protected]
CVR/Org.nr: 27652913
18+ | Wagering and T&Cs apply | Play Responsibly | Commercial content | Advertising disclosure
PricedUp Bet members can count on quality customer service if they have questions, or issues, or want to give feedback. In this review, we look at the PricedUp Bet customer support channels, working hours, responsiveness, and more.
The brand offers multiple PricedUp Bet customer support channels, thus catering to different player preferences. You can contact them via live chat, email, or social media sites, including Instagram and X.
It says in the ‘FAQs’ section that customer service is available 24/7. However, it’s not specified whether this applies to all channels. As a UKGC-licensed bookmaker that accepts only residents of the UK and IE, it offers support only in English.
To start with, you can contact the PricedUp Bet customer support team directly from the site via the live chat option. You should simply click the chat symbol to start the conversation.
Although we couldn’t test this option because it seems it’s only available when you are logged in, customer reviews reveal that agents respond within minutes. Moreover, there are no bots, so you will be connected with a real-life person instantly.
At the time of writing this review, the operator doesn’t provide telephone support. However, if they offer one, you will be able to find it under the ‘Contact Us’ heading at the bottom of the home page.
If you are betting on your phone and need assistance, you could contact agents via live chat. Or, if you are already logged into your Instagram or X account, you could contact the PricedUp Bet customer support in a few clicks.
Instead of writing in a live chat, you can send an email to [email protected]. You can scroll to the bottom of the main page and click ‘Email Us’, follow the prompts, and write your query.
Our team has asked PricedUp Bet customer support agents a few questions and received feedback within a couple of minutes to several hours. This is also a channel to use if you have any comments or suggestions.
Our research revealed that the operator offers various contact methods, from email and live chat to social media networks. However, a phone number is not among them.
Both live chat and email agents are responsive, but we would recommend using the chat if you need an answer fast. At least one form of support is available 24/7, so there will always be someone you can reach out to.
Finally, you can take a look at the upsides and downsides of the PricedUp Bet customer support in the table below.
Finally, take a look at some of the most commonly asked questions about the bookie’s customer service below.
Unfortunately, the bookmaker doesn’t include a phone number among contact details. But, you can reach out to it on your mobile device using other options offered.
They can answer any questions regarding your account or site. Additionally, they should help you if you encounter any payment-related or other issues. Moreover, players need to reach out to customer support if they want to change deposit limits, take a break from betting, and similar.
You will get the fastest response in live chat. Moreover, you will immediately be connected to an assistant instead of writing to a chatbot first. The response time is within minutes.
PricedUp Bet customer support agents are trained professionals who should be able to resolve any problems. However, if you are not content with the solution that the agent suggests, you can reach out to the IBAS (Independent Betting Adjudication Service). After you submit your complaint, both parties give their accounts, and an independent panel of experts will make a ruling. However, note that IBAS only deals with transaction-related complaints.
*This review is a promotional feature and the site has been paid for by PricedUp Bet to provide the following positive review about PricedUp Bet – this review is not provided by an independent consumer.