What information can be found in this Policy?
A bettingexpert user (‘you’) may share information and opinions on sport matches, search for tips, compete to be the most successful tipster on sport matches, check the match statistics, get reviews of bookmakers and information about free bets (‘services’). More information about our services is available in our Terms and Conditions.
The owner of bettingexpert (‘we’, ‘us’, ‘our’) is:
Better Collective A/S,
1253 Copenhagen K (Hovedstaden)
2 Data Controller and Data Subjects
By using bettingexpert services you may disclose various pieces of information, including those that are considered personal data under the privacy laws of your country.
3 Types of Data and Reasons for Processing
We may process various categories of your personal data in order to provide our services to you, improve your experience with our services, further develop our services and to secure and maintain regular functionality of bettingexpert. More information about the types of data that we process, as well as the purposes for processing these types of data can be found below.
3.1 Identification data
Personal Identifiable Information (PII) – When you create your account on bettingexpert we process your email address, username, display name and the ID that is assigned by our system. We may also process your first name, last name, address, phone and mobile phone number if you choose to add them to your profile. Finally, in certain circumstances, you may be asked to send to us a copy of your government issued ID (e.g. passport) so that we can verify your identity.
Your PII is processed so that we are able to distinguish you from other registered users on bettingexpert. Your email address is used so that we can communicate with you regarding any changes to your account or our services, as well as to send you newsletters and push notifications upon your consent.
It is your choice whether you decide to reveal your real forename, surname, address, phone and mobile phone number. This information may contribute to the personalisation of your user account and development of your communication channels with us. If you win one of our competitions and are entitled to a prize, you will be asked to send your forename, surname, phone number and a copy of your ID so that we are able to verify your identity and transfer the prize to you.
Electronic identification data – When you visit bettingexpert, we may passively collect information from you. This may include the IP address of the device you use, the type and version of browser and operating system you use, as well as the time of logging in. If you are logging in via social networks, we will generate ‘social tokens’ that act as your authentication data that we process whenever you want to login to bettingexpert via social networks.
If you decide to login via your social network account, social network tokens will be generated and then used for authentication purposes.
3.2 Special financial data
Financial identification data – We will process details about your Skrill/Paypal account if you win a cash prize on our website (e.g. by participating in tipster competitions). We need this data in order to transfer the prize to you.
3.3 Profile Pictures
Images – You can choose to upload a profile picture on to your account. It can be a photo of you, or any other picture that you wish to be linked to your account. We may store your profile picture to allow personalisation of your profile on our website. Note that your profile picture must comply with the website’s Terms and Conditions.
3.4 Private habits and interests
Tips – Some of your interactions with our website require public use of information, namely when you post a tip. When you post a tip we have to process information about your tip such as the date and time of the tip, the event that the tip relates to, tip language and your comments that clarify the tip.
We also create statistics about the success of your tipping activities and process information necessary to carry out competition among tipsters (e.g. to confirm which tipster has the highest level of successful predictions).
Information that we process about tips that you post is necessary for the creation of tips and making them available for users and visitors of bettingexpert. The statistics that we create about the success of tipping activities are necessary to carry out transparent and fair competitions among tipsters.
Preferences – We process information about tipsters you follow on bettingexpert, as well as information about your interests, such as your preferred content on bettingexpert and the services you use.
We may also process information that you complete in the ‘About Me’ section of your profile, which includes a description of yourself, as well as your interests and information about your social network accounts.
Information about your followers and tipsters that you follow is available to all bettingexpert users and visitors. We strongly support the value of transparency and for that reason we consider that each tipster, potential tipster or just a visitor should have the opportunity to gauge the success and reliability of each tipster. Tipsters can also share their knowledge with other people.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.
5 How we protect your data
We retain your personal data for as long as reasonably necessary to carry out the purposes explained above.
We use technical and organisational measures in accordance with standard industry practices to ensure appropriate security of your personal data against accidental or unlawful loss, alteration, theft, unauthorised disclosure or access, unauthorised use and against all other unlawful forms of processing. However, the Internet is not 100% secure. We cannot promise that your use of our website will be completely safe. We encourage you to use caution when using the Internet. A user id and a password are needed to access certain areas of the website. It is your responsibility to protect your username and password.
6 Choices regarding your information
You have certain choices about how we use your information. Certain choices you make are browser and device specific.
6.1 Marketing Communications
You can opt out of receiving our marketing communications. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.
To opt-out from receiving newsletter emails from us, you should:
Click on the unsubscribe link available at the bottom of any email that you have received or
Unsubscribe from the preference center page
You can turn off push notifications through your browser settings. Please visit this website for detailed instructions on how to opt-out of Web Push.
To opt out of receiving our other marketing communications, you can follow the directions included with the marketing communication.
6.2 Behavioral Advertising:
7 Your EU rights
If you are an EU resident, you also have certain rights regarding the processing of your data and your relation with us. This includes our identity and contact details, the reasons or purposes for processing your personal data, the legal basis for doing so, recipients of that data (especially if they reside in third countries) and other relevant information that is necessary to ensure the fair and transparent processing of your personal data.
7.1 Right of access
You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed information about the processing of your data and your rights and where applicable to request access to the data.
7.2 Right to rectification
You have the right to ask us to delete inaccurate personal data concerning you. Taking into account the purposes of the data processing, you have the right to have incomplete personal data completed and inaccurate data to be corrected.
7.3 Right to erasure (Right to be forgotten)
In limited circumstances you have the right to request that we erase the information we hold about you. These are as follows:
Where the data is no longer needed for the purposes it was collected
Where you have withdrawn consent for the processing of your data and there is no other lawful basis on which we can continue to process your data
Where you objected to the processing and there are no overriding legitimate grounds to continue
Where the data has been unlawfully processed
Where the data has to be erased for the purpose of the compliance with a legal obligation.
We will be exempt from this obligation if it is impossible to comply with or would require disproportionate effort to prove.
7.4 Right to restrict processing
You have the right to seek the restriction of the processing of your personal data in the following circumstances:
If the accuracy of the data is contested, processing may be restricted for the period necessary to allow us to verify its’ accuracy
The processing is unlawful, and you request restriction instead of erasure
We no longer need the data for the purposes it was collected, but data is still needed in connection with establishing, exercising and defending legal rights.
If you objected to the processing of your personal data while awaiting verification on whether our legitimate interests for processing your data overrides the interest of your fundamental rights and freedoms.
7.5 Right to object to the processing of your data
At any time you have the right to object to our processing of your data (including profiling) on grounds relating to your particular situation. Upon your objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for continuing the processing which override interests of your fundamental freedoms and rights, or if further processing is necessary for the establishment, exercise or defence of legal claims.
7.6 Right Not to Be the Subject of Automated Decision Making
You have the right to object to our processing of your data for automated decision making, including profiling, where such processing produces legal effects concerning you or similarly significantly affects you. Upon your legitimate objection, your personal data will no longer be processed for automated decision making. You also have the right to request human intervention in relation to automated decision making about you.
7.7 Right to data portability
Under certain circumstances you have right to receive your personal data which you have provided to us in a structured, commonly used and machine-readable format (i.e. in digital form). You have the right to request the transmission of those data to another entity without hindrance from us, if such transmission is technically feasible.
7.8 Right to withdraw consent
We rely on your consent to send you emails with newsletters and push notifications that contain the hottest tips and latest offers from bookmakers that we are partnered with. You can withdraw your consent at any time without giving any reason to us and without any charge to you.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its’ withdrawal. After the consent is withdrawn we will not be able to share the latest tips, news and offers with you.
7.9 Right to lodge a complaint
If you feel that your personal data rights have been breached, you have the right to lodge a complaint with your local data protection authority. The relevant data protection authority in EU Member States may be determined either by your place of habitual residence, or the place where the alleged infringement emerged.
As we are established in Denmark you may choose to contact the Danish Data Protection Agency.
7.10 How to Exercise Your Rights
8 Data Retention
We will store your data in the website database even if you delete your account. Tips that you have previously posted will stay publicly accessible. However, the remaining tips will no longer be associated with your profile.
9 Who your personal data can be shared with
We may share the personal data that you provide to us as follows:
With members of the Better Collective Group (the BC Group) which includes Better Collective A/S and its subsidiaries. Please be aware that we determine the purpose and means of the processing of your data, as well as deciding which of your data is going to be processed by other members of the BC Group. More information about the members of the BC Group is available here.
Service providers who help us to regularly provide and further develop our services (e.g. analytics, maintenance, marketing and development). They are allowed to process your information as reasonably necessary in order to perform delegated tasks. Please be aware that only we determine the purpose and means of the processing of your data, as well as deciding which of your data is going to be processed to perform delegated tasks.
Business partners, including companies that may co-sponsor promotions with us or with whom we engage in joint marketing or other promotional efforts.
Other third parties for marketing purposes. This may include third parties in whose products or services we believe you may be interested. These third parties may also share your information with others. These third parties may use your information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest-based advertising.
Public authorities and law enforcement agencies when we are legally required or permitted to do so. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has happened during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
Information that you publicly post on your profile or on the website will be publicly viewable by other website visitors.
If we merge with, acquire or are acquired, or sell a brand or part of our business to another business entity. This may include an asset sale, corporate reorganization or other change of control. We may sell or transfer our customer information as an asset or as part of a larger transaction action.
10 Transfer of your data to third countries
10.1 Transfer and storage of personal data
We may transfer your personal data outside of your country of residence in order to provide our services on a regular basis and/or to develop our services further. We take all measures in relation to the recipients of your personal data to ensure an adequate level of protection and appropriate safeguards, as required by applicable law.
10.2 Transfer of data from the European Union
Your personal data may be transferred to a recipient based in a country that the European Commission considers to have an adequate level of data protection. You may find out more about countries with an adequate level of protection here.
If your data is transferred to a recipient based in the US, we aim to transfer your data in the way set out by the Privacy Shield mechanism. More information about the Privacy Shield mechanism is available here.
We will enter into Data Protection Agreements with recipients of your data where necessary. These will include Standard Contractual Clauses issued by the European Commission that would obligate the data recipient to provide an adequate level of protection and implement appropriate safeguards as defined by the applicable data protection law, and particularly GDPR, with regard to the processing your personal data.
11 Your California privacy rights
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at [email protected] Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.
12 Children under 13
Our website and services are intended exclusively for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at [email protected] Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
13 Third-party links
Our website may contain links to other third party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully.